FAQ

Last updated: November 28, 2024

Here are some frequently asked questions to help you with your shopping experience:

• What is your return policy?
• We offer a 30-day return window for all purchases. Items must be in their original condition with tags attached. Refer to our Return and Refund Policy for more details.
  
  
• Do you offer exchanges?
• Yes, we allow exchanges for size or color. Contact us to initiate an exchange. If the desired item is unavailable, we will process a refund.
  
  
• How do I initiate a return or exchange?
• Email us at support@blazebrr.com, and we’ll guide you through the process.
  
  
• Who pays for the return shipping?
• Customers are responsible for the cost of return shipping. We do not provide prepaid labels.
  
  
• How long does it take to receive a refund?
• Refunds are processed within 10 business days after we receive and inspect your returned item.
  
  
• Where do you ship?
• We currently ship exclusively within the United States.
  
  
• What are your shipping charges?
• We charge a flat rate of $15 for shipping across the US.
  
  
• How long will it take to receive my order?
• Orders are processed within 1-2 business days and delivered within 4-6 business days. Total delivery time is 5-8 business days.
  
  
• What payment methods do you accept?
• We accept the following payment methods:

• American Express
• Apple Pay
• Diners Club
• Discover
• JCB
• Mastercard
• Visa
  
  
• How do I contact customer support?
• You can email us at support@blazebrr.com, use the contact form on our website, or connect with us via social media.

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